概要:英:Western clients and customers are not expecting an overly friendly conversation when they make a business call. They expect some degree of professionalism. If the person answering the call is too lackadaisical, unenthusiastic or indifferent, they may hang up and take their business someplace else!中:西方的客户或顾客在打商务电话时不希望对方过度友好。他们希望职业化些。如果接电话的人很庸懒,缺乏热情或是漠然,他们会挂掉而去找别的客户。来源:搜狐
商务电话礼仪,标签:电话礼仪,接电话的礼仪,http://www.laixuea.com英:
Western clients and customers are not expecting an overly friendly conversation when they make a business call. They expect some degree of professionalism. If the person answering the call is too lackadaisical, unenthusiastic or indifferent, they may hang up and take their business someplace else!
中:
西方的客户或顾客在打商务电话时不希望对方过度友好。他们希望职业化些。如果接电话的人很庸懒,缺乏热情或是漠然,他们会挂掉而去找别的客户。
来源:搜狐
Tag:电话接听礼仪,电话礼仪,接电话的礼仪,行政秘书 - 电话接听礼仪